This accessibility statement applies to www.bfi.org.uk
The BFI is committed to making this website useful for everyone.
We use the Web Content Accessibility Guidelines (WCAG) 2.1 to improve the accessibility of our pages. There are 3 levels of accessibility: A, AA and AAA.
We work towards being AA compliant. At present we have partially met these criteria and continue to work towards achieving full AA across the site.
This website is run by the British Film Institute (BFI). We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts via browser or plugin
- zoom in up to 500% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader including the most recent versions of JAWS, NVDA and VoiceOver.
We’ve also made the website text as simple as possible to understand.
AbilityNet has more information about how to make your computer, laptop, tablet or mobile easier to use.
How we tested for accessibility
We have worked with Zoonou, a software and Quality Assurance testing agency who specialise in accessibility testing, to carry out testing across a representative range of pages and components.
The website was tested with the following:
|Assistive tools||Browser/OS/device environment|
|Jaws (screen reader)||IE11 - Windows 10|
|NVDA (screen reader)||Firefox (latest build) — Windows 10|
|ZoomText (magnification)||IE11 — Windows 10|
|Dragon Naturally Speaking (speech recognition)||IE11 — Windows 10|
|VoiceOver (Mac OS) (screen reader)||Safari (latest build) — macOS 10.13|
|VoiceOver (iOS) (screen reader)||iPhone 7 — Safari (latest build) — iOS 13|
|TalkBack for Android (screen reader)||Google Pixel 3 — Chrome (latest build)- Android 10|
This accessibility statement does not cover the following BFI services:
- BFI Player
- BFI Southbank and festivals ticketing site
- BFI Distribution catalogue
- BFI Collections Information Database
- BFI Shop
- BFI Cultural Handbook
- BFI Network
- BFI Southbank programme notes
- BFI Mediatheque
- BFI Filmography
- BFI Print store
- Colonial Film
- Britain on Film contribute
- Sight & Sound digital editions
- Sight & Sound Greatest documentaries of all time poll
- We Are UK Film
- BFI Jobs and opportunities
- BFI Electronic tendering process
- Webpages from the old BFI website which still exist in some circumstances.
As part of our longer term road map we will continue auditing and improving these services or to retire these services and pull the content into this accessible bfi.org.uk platform.
Reporting accessibility problems with this website
If you have issues with using parts of our website or identify accessibility issues that we’ve not stated, please do get in touch with us so that we can look to address them via email or the feedback form at the bottom of each webpage:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The BFI is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
- Our pre-recorded video content lacks audio description or media alternatives. This does not comply with WCAG Level A 2.1: 1.2.3 Audio Description or Media Alternative (Pre-Recorded)
- Some of our pre-recorded videos lack synchronised captions. This does not comply with WCAG Level A 2.1: 1.2.2 Captions (Pre-Recorded)
- Some of our PDFs and Word documents do not meet standards by lacking alternative text. This does not comply with WCAG Level A 2.1: 1.1.1 Non-Text Content
- We do not have a search function or available site map. This does not comply with WCAG Level AA 2.1: 2.4.5 Multiple Ways to navigate
- Some of our imagery may contain inappropriate alternative attributes. This does not comply with WCAG Level A 2.1: 1.1.1 Non-Text Content
- A user is unable to tab to the article tiles with macOS Voiceover. This does not comply with WCAG Level A 2.1: 4.1.2 Name, Role, Value
- The image credit/caption icon on hero images sometimes doesn’t have a visible focus indicator when selected through keyboard controls on some pages. This does not comply with WCAG Level AA 2.1: 2.4.7 Focus Visible
- When navigating pages with Dragon Naturally Speaking, a user is unable to expand the navigation menu dropdowns with any known voice commands. This does not comply with WCAG Level A 2.1: 4.1.2 Name, Role, Value
- Currently a user is tabbed to the ‘Skip to content’ twice before reaching the main page when using the Android Talkback screen reader. This does not comply with WCAG Level A 2.1: 4.1.2 Name, Role, Value
- Some of our enquiry services are difficult to navigate using a screen reader due to some actions not being announced correctly. This does not comply with WCAG Level A 2.1: 4.1.2 Name, Role, Value. Some of these forms are built and hosted through third-party software. We plan to have updated these to an accessible version within our own website by March 2022
- On our Make a Donation website, users aren’t able to use keyboard controls to access the the ‘?’ icon next to ‘CSC’ field. This opens information about card security codes. This does not comply with WCAG 2.1.1 Keyboard. This website is due to be retired and replaced with an accessible alternative by 2022.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By December 2021, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we’re doing to improve accessibility
We’re continuing to work with our accessibility partner Zoonou, running regular accessibility testing of our website and routinely addressing issues that occur.
Preparation of this accessibility statement
This statement was prepared on 15 August 2020. It was last reviewed on 20 September 2021
This website was last tested on 6 April 2021. The test was carried out by Zoonou. We tested with pages that featured new functionality that had been developed in recent months.
An annual accessibility audit of the website will be carried out in October 2021.